Terms of Service

1. Acceptance

These terms apply to your use of arkan-interiors.com. By using the site you accept them. If you do not accept them, please stop using the site.

They govern the website only. They are not the contract for a project. Clause 10 explains where the line falls.

2. Definitions

We, us and our mean Arkan Interiors.

Site means arkan-interiors.com and all of its pages, text, images, video and code.

You means anyone using the site.

Content means everything published on the site, including written text, photographs, drawings, renders, layouts, code and design.

Project means work we agree to carry out for you under a separate signed contract.

3. Who we are

Arkan Interiors Al Najda Street, Abu Dhabi, United Arab Emirates Telephone and WhatsApp: +971 2 446 8800 Email: Info@arkan-interiors.com Operating since 2003

Arkan Interiors is the name we trade under and the name to use when dealing with us. For completeness, and because terms should identify the party they bind, the registered entity behind it is Arkan Interior Furniture Trading. References to Arkan Interiors throughout this document mean that entity.

4. What this site is for

The site exists to show who we are and what we have made, and to give you a way to reach us. It carries service descriptions, a gallery of pieces we have made or restored, written articles, and our contact details.

The site is informational. It is not a shop, it takes no payments, and it has no forms, no accounts and no logins. Every enquiry route on it is a telephone number, a WhatsApp link or an email address.

5. Permitted use

You may read the site, share links to it, and print or save pages for your own private, non-commercial reference.

6. Prohibited use

You may not:

• copy, republish or redistribute Content for commercial purposes without our written permission
• present our photographs, drawings, renders or designs as your own work, or as the work of anyone else
• use Content to train, fine-tune or build a machine learning model. Our machine-readable signals on this site state the same position
• scrape or harvest the site in a way that burdens it, or circumvent any technical measure protecting it
• attempt to gain unauthorised access to the site or to any system connected to it
• introduce malicious code
• use the site in a way that breaks UAE law, including Federal Decree-Law No. 34 of 2021 on Combatting Rumours and Cybercrimes
• use the site or our name in a way that misleads people about who we are or who you are

7. Intellectual property

Everything on this site belongs to us or is used by us with permission. That includes the written text, the project and product photography, the page designs and layouts, the underlying code, the name Arkan Interiors, and our logo and branding.

Our rights are protected under UAE Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights and Federal Decree-Law No. 36 of 2021 on Trademarks, and under international treaties the UAE has joined.

7.1 Designs, drawings and furniture

Drawings, renders, specifications, technical detailing and furniture designs we produce remain our intellectual property, whether or not they were prepared for you and whether or not you paid for the design stage. Commissioning a piece or a project gives you the finished work, not the right to have our drawings reproduced by someone else.

Where a project contract says something different about design rights, the project contract governs that project. This clause fills the gap where nothing else covers it.

7.2 Photography

Photography on this site is ours or is licensed to us. Client projects appear only where written permission was given, as described in our Privacy Policy.

7.3 Your material

Material you send us stays yours. Sending it does not transfer ownership. You confirm that you are entitled to share it with us, which matters where drawings were prepared by another designer or architect.

7.4 Requesting permission

If you want to use something of ours, ask. We are not unreasonable about it, and a request costs you one email.

8. Portfolio and gallery

The gallery shows pieces we have made or restored, and the articles describe how we work. They show the standard we hold ourselves to. They are not a promise that a future piece will be identical.

Wood, stone, fabric and finish vary between batches and between individual materials. Colour also varies between screens. What you see on a display is a guide, not a colour match, and we will show you physical samples before anything is made.

Much of our best work is confidential and never appears here at all, so the gallery is not a complete record of what we do.

9. Quotations and estimates

Quotations, estimates, budget figures and indicative ranges, whether given on this site, by email, by WhatsApp or in conversation, are invitations to discuss. They are not offers capable of acceptance and they do not bind us.

Any figures published in our articles are market ranges for the Abu Dhabi and UAE market, given to help you plan. They are not our prices and they are not a quotation.

A quotation becomes meaningful only when it is issued in writing for a defined scope, and it remains subject to survey, to access, to site conditions and to any assumption stated in it. A quotation is valid for the period stated on it. Where none is stated, treat it as valid for thirty days.

10. When a contract is formed

No contract exists between us until a written contract is signed by both parties.

Nothing on this site, and no exchange of messages, quotations, drawings, samples or verbal discussion, creates a binding agreement on its own. That protects you as much as us: it means nobody is committed by a WhatsApp message that was never meant as a commitment.

Payment terms, programme, scope, variations, warranties and everything else commercial are set out in that contract, not here.

11. Timelines

Any duration mentioned on this site or in early discussion is indicative. Real programmes depend on scope, approvals, access, material lead times and the sequence of other trades on site. Committed dates appear in the signed contract.

12. Force majeure

Neither party is liable for failing to perform where the cause is outside its reasonable control. That includes natural events, fire, flood, epidemic, war, civil unrest, acts of government or regulatory authority, changes in law, restrictions on movement or import, failure of utilities or telecommunications, and disruption to shipping or supply chains.

The affected party will tell the other as soon as it reasonably can and will take reasonable steps to limit the effect. This clause does not excuse a failure to pay money already due.

13. The site itself

We work to keep the site accurate and available, but we do not guarantee either.

Content is provided for information. It may contain errors, may become out of date, and may be changed or removed without notice. Specifications, service descriptions and any figures should be confirmed with us before you rely on them for a decision.

We do not guarantee uninterrupted access. We may suspend, withdraw or change any part of the site, or all of it, without notice and without liability.

14. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited under UAE law. That includes liability for death or personal injury, for fraud or fraudulent misrepresentation, and for gross fault. Article 296 of the UAE Civil Transactions Law voids any agreement that purports to exclude liability for a harmful act, and we do not attempt one.

Subject to that, and so far as the law allows:

• we are not liable for loss arising from your use of, or inability to use, this site
• we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, contracts or anticipated savings, arising from use of this site
• we are not liable for decisions taken in reliance on information published here rather than confirmed with us in writing
• we are not liable for the content, availability or practices of any third-party site or platform we link to or embed

Liability arising from a project is dealt with in the contract for that project and is not affected by this clause.

15. Third-party links and embedded content

We link to social media platforms and we embed a Google Maps view on our contact page. Those services are operated by other companies under their own terms and privacy policies. We do not control them, we are not responsible for them, and a link or an embed is not an endorsement. Our Privacy Policy explains what the map embed means for your data.

16. Confidentiality

We treat client information as confidential as a matter of course. Many of our clients are private individuals and confidentiality agreements are standard for us. We do not publish a project, or identify a client, without written permission.

If you send us confidential information, mark it as confidential so that we handle it accordingly.

17. Your responsibilities

When you deal with us you are responsible for:

• giving accurate information, including measurements, drawings and site details, where a quotation depends on them
• holding the right to share any material you send us
• telling us about anything that affects the work, including restrictions imposed by a landlord, a developer, a community association or an authority
• obtaining any approval or permit that is yours to obtain under the project contract

18. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your misuse of this site, your breach of these terms, or your infringement of a third party’s rights through material you send us.

19. Suspending access

We may restrict or withdraw access to the site where it is being misused, where clause 6 is being breached, or where the security or availability of the site is at risk.

20. Governing law and jurisdiction

These terms and any dispute arising from them, whether contractual or not, are governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi. The courts of Abu Dhabi have exclusive jurisdiction.

21. Severability

If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be. The rest of these terms continue in force.

22. Entire agreement

These terms are the whole agreement between us about your use of this site, and replace anything said or written before about that subject. They do not affect, and are not affected by, the contract for any project, which stands on its own.

23. No waiver

If we do not enforce a right under these terms, that is not a waiver of it and does not prevent us enforcing it later.

24. Changes

We may change these terms. The revised version applies from the date it appears here, shown at the top of this page. Continuing to use the site after a change means you accept it. Check the date if it matters to you.

25. Language

These terms and our Privacy Policy are published in English only. That is deliberate. Publishing a second version in another language creates the risk that the two drift apart and disagree, and a single authoritative text avoids it.

The rest of this website is available in both English and Arabic. If you are reading the site in Arabic and want these terms, the footer links to this English page.

If you would prefer these terms explained in Arabic, call or message us on +971 2 446 8800 and we will go through them with you.

26. Contact

Arkan Interiors Al Najda Street, Abu Dhabi, United Arab Emirates Info@arkan-interiors.com +971 2 446 8800